Aloe & ACV Conditioning Duo Pack

(120)

£39⁰⁰ ~~£46⁰⁰~~

Taxes and shipping calculated at checkout.

100% Vegan

Animals don't belong in hair/skincare

Hair & Skin

Handmade for natural hair & skin (safe for colored hair)

Aloe Vera Juice

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Removes Buildup

Clarifying yet safe for colored hair

Conditioner Replacement

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Disappointed this time

I’ve made several purchases and have always loved everything I’ve received. This time around I bought the ACV and aloe mist bundle and I’m pretty sure I received old products. Of the multiple times I’ve purchased the lavender mist, this time I received a bottle that smelled sour and made my scalp burn. The nozzle is weird and I think this is a previous design - at first I thought it was an improved nozzle, but the off/on push button actually leaks whenever it’s handled. I’ve reached out to customer service, but still no answer. I think I’ll just throw the products away. If the mist is outdated, I have to assume the ACV rinse is as well. Bummer I loved this company and products and understand quality products are pricey, but this isn’t good.

Hi Tyera, we’re so sorry this order fell short—especially after you’ve enjoyed our products before. A sour smell, scalp irritation, and a leaking nozzle are concerning, and we understand your disappointment. Please don’t use the products further. We’re also sorry you haven’t received a response from customer service; please contact us again with your order details so we can look into this and make it right.Hi [name], thank you for being such a loyal customer, and we’re so sorry about this experience. A sour-smelling mist that irritated your scalp and a leaking nozzle are not what we want for you, and we completely understand your frustration. We also apologize for the delay in hearing back from us. We were having issues with our email system, and you should have received a response from our support team today. Please stop using the products if they’re causing irritation. We’ve shared your feedback with our team so it can be reviewed, and we’d like to make this right for you. If you haven’t seen our message, please check your spam folder or email us with your order number and we’ll take it from there. Thank you for your patience and for giving us the chance to make it right. 🤎

Amazing

I absolutely love these products. I mist my hair every single day with the hydrating mist. It just smells so incredible and my locs absolutely love this product. I used the acv rinse on a clients hair and when I tell you her hair was so much more manageable afterwards... free the roots adds to my loc journey and I am enjoying every second

We love that the Hydrating Mist has become part of your daily loc routine, and how amazing that the ACV Rinse made such a difference for your client, too! Thank you for letting FreeTheRoots be part of your loc journey. We’re so glad you’re enjoying every second of it! 🫶🏽✨

Everything good

LAVENDER MIST IS HORRIBLE!!!

IT DRIED MY LOCS AND THERES NO LAVENDER SMELL IT IS NOT WORTH THE MONEY $20.95 I SENT COMMENTS SEVERAL TIMES I HAVE NOT GOTTEN ANY APOLOGIES YET!!!!😡
TRY TO SUPPORT BLACK OWNED BUSINESS THIS IS WHAT I GOT!!!
IM DEFINITELY GOING TO SPREAD THE WORD TO EVERYONE 😡😡😡

Hi there,

Thank you for sharing your experience, and we're truly sorry to hear the Lavender mist didn't work out for your locs.

It looks like our support team has reached out directly to help resolve this for you. We appreciate you supporting our business, and we're committed to making this right.

Thank you for your patience.

Clean healthy Ingredients!

We’re so glad you appreciate our clean, healthy ingredients, that’s at the heart of everything we do. 💛

We truly appreciate your support and are grateful to be part of your hair care journey!

Aloe & ACV Conditioning Duo Pack

Aloe Hydrating Mists

ACV Conditioning Rinses

Customer Reviews

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