Love the aloe and mint spray it’s very refreshing and smells wonderful
There are so many products to choose from. Some cause itchiness, stickiness, residue, flakes, and dryness. This is a water based product that my hair likes. And it has a pleasant smell. Thanks
The products in the Haircare Routine are great. My hair and scalp are more nourished and hydrated than they have ever been. Thank you for making such an amazing product!
Love the product, it did exactly what it needed to do. I used it to get rid of the gym/sweaty smell in my hair. ACV still a little strong over the orange peel, but no complaints.
Gym smells, meet your match! 💪✨ So glad our product kicked those sweaty vibes to the curb—that’s exactly what it’s made for. We hear you on the ACV’s bold personality, it’s a powerhouse!
Thank you for the love and the honest feedback—you’ve just leveled up your post-workout hair game!
Smells good, you feel the stimulation, easy to use spray bottle, wven when tour hands are slippery!
This definitely keeps my locs hydrated and smelling good......
smells great but left my hair feeling really brittle after spraying :(
i havent purchased for a while but it was always moisturizing. did the formula change?
Hi Tyler,
Thank you so much for your honest feedback. We’re sorry to hear the mist left your hair feeling brittle—that’s definitely not the experience we want you to have, especially after having such great results in the past.
We’ll be reaching out to you directly to help get to the bottom of this and see what might’ve gone wrong. Your experience matters deeply to us, and we want to make sure you’re getting the nourishment your locs deserve.
We truly appreciate your continued support and the opportunity to make this right.
Definitely gave my locs a well-deserved cleanse. Smells amazing!!
Second time ordering from this company and I received another faulty nozzle that does not work properly. First time it was with the acv spray, and now with the aloe mist. I received a replacement spray nozzle the first time, but I don’t want to have to keep waiting to use my products (which I enjoy using). Something needs to be fixed with this process.
Hi Ayana,
We’re so sorry to hear this—and we truly appreciate you sharing your experience. This is not the kind of inconvenience we ever want you to deal with, especially when you’re excited to use products you enjoy.
Our support team has already sent out replacement mist caps, and we’re actively working on improving this part of our packaging process so it doesn’t continue to affect your experience.
Thank you for your patience and for sticking with us. If there’s anything else we can do to make this right, please don’t hesitate to reach out.
I started with the rose, my hair grew thicker, now im on the eucalyptus and lemon. Bruh! My hair wont stop drinking it. Gonna order the lavender and the rose next and try the lavender. But the rose is definitely my favorite
Your locs are thirsty for that FreeTheRoots goodness—we love to see it! ➡️➡️ The glow-up from Rose (thicker hair? Yes!) to Eucalyptus and Lemon (that can’t-stop-won’t-stop hydration!) has us hype! And now you’re adding Lavender to the mix?
Keep us posted on your fave!
Love, love, love. Trying the orange peel for the first time but this conditioner is the best for my hair
This is my second or third order of the hydrating mist and I'll continue to order it. Very refreshing, no buildup and easy to decant into smaller bottle for travel.
I use this daily on my locs and my loctician has commented on how soft and moisturized my hair is. I also use the bar shampoo from this company.
Great customer service and great products. Highly recommend!
Hey Tiffany! Three orders deep and still loving it? Now that’s what we call a winning routine! We’re thrilled our Hydrating Mist has earned a permanent spot in your daily care—especially with that glowing review from your loctician (soft, moisturized locs are the dream!).
Smart move decanting for travel—pro tip approved! ✈️ And we’re so glad you’re loving the shampoo bar too. Thank you for shouting out our customer service and for being part of the FreeTheRoots family. Here’s to many more happy hair days ahead!
I love all the soap bars. It's pretty much the only soap that I have found that lathers well in and makes my locs feel clean. I cut them up and melt them and put them in a container that I had that once had shampoo. I put a little water and shake it up and use it to shampoo my hair. Lathers every time !!!
Hey Chaunecy, Soap bar hack status: UNLOCKED! ✨ We love how you’ve customized our bars for your locs—turning them into a lather-rich shampoo mix is next-level genius! Thrilled they’re giving you that deep-clean feel every time (and yes—the lather is everything!).
Thank you for being part of the FreeTheRoots fam and for sharing your brilliance.
Smells good but makes my hair feel stiff.
Hi Khadijah,
Thank you for your honest feedback—we truly appreciate you taking the time to share your experience.
We’re glad to hear you enjoyed the scent, but we’re sorry to learn that the product left your hair feeling stiff. That’s definitely not the experience we want you to have. Our formulas are crafted with 100% natural ingredients to nourish and hydrate, but sometimes different hair types respond uniquely.
We’d love to learn more about your routine so we can help you get the most out of your product—or help you find one that’s a better match. Please don’t hesitate to reach out to our support team at support@freetheroots.com.
Thanks again for being a part of the FreeTheRoots community!
Arrived in a quick and fashionable time love the spray would buy it again
Yall are amazing forever grateful for aligning with yall blessed love