The shampoo lathers well, and the ACV Rinse works great. It does have a scent, but it's not overpowering and washes out well. The hydrating mist is also good, but I wish the nozzle produced a finer mist. Instead, it sprays more like a stream, so you have to use more product to get even coverage throughout your locs.
Love the product. Hate the spray bottles they come in. They clogg or just spray a lil bit but leak all on your hand when pumping. Had the issue the past few orders.
Thank you for your review and for your continued support. We’re so glad to hear that you love the product itself.
We’re very sorry to hear that you’ve experienced repeated issues with the spray bottles clogging, leaking, and not providing a consistent mist. We completely understand how frustrating that can be, especially when it’s happened across multiple orders.
Our support team has reached out to you directly to help address the issue and make things right. We truly appreciate you bringing this to our attention, and your feedback is being shared with our team as we continue working to improve the performance of our spray bottles.
Thank you again for your honest feedback and for being a valued customer.
This is the first time this mist is watery this is unacceptable it doesn’t come out how it supposed to come out it comes out as a stream its so watery it takes me longer to spray my hair since it’s watery
Thank you for sharing your feedback. We’re very sorry to hear about your experience, especially if you’ve used our mist before and noticed a difference this time.
The mist should provide a fine, even spray, so we understand how frustrating it must be to receive a bottle that sprays in a stream and doesn’t perform as expected. We also appreciate you sharing your concerns about the consistency of the product.
Our support team has reached out to learn more about the issue and help make things right. Your feedback is important to us, and we’ve shared it with our team for further review.
Thank you for bringing this to our attention. We appreciate the opportunity to improve your experience.
The product was delivered on time. Just started using the product, but so far appreciate the ACV for detoxing my locs
Awesome
Thank you for your review! We’re so glad to hear you’re enjoying the product and appreciate you taking the time to share your feedback.
Your support means a lot to us, and we hope to continue being a part of your haircare journey.
My son has a sensitive scalp. He reported no issues with the Sensitive Rose Aloe Hydrating Mist or the Lemon Herb Aloe Hydrating Mist. Thank you!
Thank you so much for sharing this, we really appreciate it! 😊 We’re so glad to hear your son had no issues, especially with a sensitive scalp, that means everything to us
Thank you for trusting us with his hair care.
I haven’t been using this very long… I thought to try it as an alternative to what I currently use, but I have over 250 micro loc, so moisturizing my hair every day or every other day means I have much product because I have to use so much. Would be nice if it came in a larger size
Thank you for your review and for giving our products a try! We’re glad to hear you’re enjoying the product so far.
We completely understand your feedback regarding the size, especially with over 250 microlocs and a routine that requires frequent moisturizing. It’s helpful for us to hear how our products are being used by customers with different hair needs and routines.
We appreciate you sharing your suggestion for a larger size option, and we’ll be sure to pass that feedback along to our team. Thank you again for your support, and we hope the product continues to work well for your locs!
Love the Rose smell …. Very Happy
We love hearing this, thank you so much! 😊 The Rose scent is definitely a favorite 🌹✨
My order came very well packaged and I used the Lavender scented spray yesterday and I LOVE IT!! The spray bottle was easy to use and it my locs feel refreshed. I’m glad I found these products and can’t wait to buy more!
We’re glad your order arrived safely and that you’re already loving the Lavender spray 💜✨
That refreshed feeling and easy-to-use mist is exactly what we’re going for! We can’t wait to have you back for more, really appreciate your support 💛🙌
I have been using this mist for years now and I love the product.
Very moisturizing love the smell of it spray out smooth not sticky this is a great mist spray 5stars
Hi Martez! Thank you so much for your wonderful review. We're thrilled to hear you love the mist and find it moisturizing and smooth. Your 5-star support means a lot to us! 😊
Loved the way it makes my locs feel hydrated!
Thank you for your review! We’re so happy to hear that you love how the mist leaves your locs feeling hydrated. Keeping hair moisturized and refreshed is exactly what we designed it for.
We truly appreciate your support and are grateful that you’ve chosen FreeTheRoots as part of your haircare routine. 💜
I’ve used many brands. But free the roots is the only one that leaves my scalp and locs feeling light and fresh! I recommend to all my clients as well! They are loving it as well! Thank you so much for creating such an amazing line!
Hey there,
Thank you so much for this, it truly means a lot! 😊 We’re especially grateful that you’re recommending it to your clients too, that trust means everything to us.
Thank you for your support and for being part of the journey!
The spray isn’t as moisturizing as I thought it would be. The sapray is 90% water with a few oils and very light scent.
I wasn’t expecting an oil spray I would just like my scalp to feel moisturized when I touch my roots.
Thank you for sharing your honest feedback. We’re sorry to hear the mist didn’t provide the level of moisture you were hoping for.
Our Aloe Hydrating Mists are designed to deliver lightweight hydration to the hair and scalp without leaving behind a heavy or greasy feeling, which means they may feel different from richer oil-based moisturizers. We understand that everyone’s hair and scalp needs are unique, and it sounds like this formula may not have been the best fit for what you were looking for.
We truly appreciate you giving our products a try and taking the time to share your experience. Feedback like yours helps us continue improving and serving our community better. If you’d like assistance finding a product that may provide more of the scalp moisture you’re seeking, our team would be happy to help.
Loved the ingredients before I bought, so excited that it followed through when I got it! Great lather and delicious scent
Hey Kim,
We’re really glad it lived up to your expectations, and even better that you’re enjoying that rich lather and the scent.
We appreciate your support.
Order my second spray and I ordered the bar soap but I haven’t gotten a chance to use it .will leave another review when I do.I definitely love the spray.. I’m a customer for life
Mr H,
We’re so glad you’re loving the spray and even coming back for a second order.
Take your time with the bar soap, and we’ll be excited to hear what you think when you try it. We really appreciate your support; “customer for life” means everything to us.
Love the scent from both mists very moisturizing the hair well 5stars
Hey Martez,
Thank you so much for the 5 stars! 😊 We’re really glad you’re loving both mists and that they’re keeping your hair nicely moisturized.
We appreciate your support.
I love the soap. My hair combed out so easy! Extra! It smells SO darn good!
Hey Marcia,
That easy detangling feeling is everything, and we’re so glad the soap made your routine smoother.
And yes…that scent hits every time! 😄✨ Really appreciate your support